Audiense - Site Reliability Engineering
Site Reliability Engineer architecting infrastructure for social intelligence platform serving Fortune 500 brands. Processing billions of tweets faster than Elon can post them.
Business Challenge #
Scale infrastructure to process billions of social media profiles while maintaining sub-second response times and 99.9% uptime for business-critical analytics.
Technical Implementation #
Infrastructure Excellence
- GitOps workflows with Terraform enabling zero-downtime deployments
- Multi-region AWS architecture with automated failover
- Self-healing systems reducing manual intervention by 80%
Database Optimization
- MongoDB clusters optimized for 100K+ writes/second
- MySQL analytics layer with sub-second query performance
- Automated backup strategies with 15-minute RPO Observability & Automation
- Prometheus/Grafana stack with predictive alerting
- Automated incident response for common failure scenarios
- CI/CD pipelines reducing deployment time from hours to minutes
Measurable Impact #
- Reliability: Consistent 99.9% uptime SLA achievement
- Performance: 40% improvement in database response times
- Efficiency: 20+ hours/week saved through automation
- Scalability: Infrastructure auto-scales to handle 10x traffic spikes
Key Takeaways #
- GitOps is non-negotiable: Version-controlled infrastructure prevents configuration drift
- Monitoring predicts failures: Proper SLIs catch issues before customer impact
- Database design determines scale: Correct architecture beats hardware upgrades
- Automation compounds value: Every automated task multiplies team capacity
- Coffee scales linearly: More coffee = more uptime (correlation proven)